Is there a way to obtain Call statistics directly from the database? We have Symposium 5.0, and our reports only allow us to go back 3 days. A huge problem occurred 4 days ago, and upper management wants that data. Does Symposium actually keep the historical data somewhere? I really want to access the data via ODBC outside of Symposium, is that possible?
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Obtaining Call Statistics from Database
- Thread starter mgallot
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Exacly,
If you've (or default) programmed in Historical Statistics some type of data to be kept only for 3 days, there is no solution.. Or maybe backup?But it would be harder to achieve.
Regarding your ODBC question, you can find answers in "Historical Reports" pdf book. You have full instruction there. In case of any questions on that I'll be able to help a little
Razjel
If you've (or default) programmed in Historical Statistics some type of data to be kept only for 3 days, there is no solution.. Or maybe backup?But it would be harder to achieve.
Regarding your ODBC question, you can find answers in "Historical Reports" pdf book. You have full instruction there. In case of any questions on that I'll be able to help a little
Razjel
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