Object Importer : Manual Import - Mapped Drive/UNC path

[hanreb]

Hoping to get some help.....

Is there any thing special required to inform OI to see the mapped drive or UNC path ?

I am trying to upload documents using Object Importer manually from a mapped drive or UNC path.

The Livelink user running the Livelink services should have read only access to the mapped server as per user requirements , but for testing purpose I have given the Livelink user full control to that folder. But still looks like OI cannot see the file . It throws the below error.

[ERROR] Could not process object - Enterpriseemo
File 'V:\WKWLJT0000.xml' does not exist.


It works fine when I put the files in a local drive in the livelink server. All documents are uploaded as I specify in the control file something like below.

<import>
<node type="document" action="create">
<location>Enterpriseemo</location>
<file>c:/temp/test.txt</file>
</node>
</import>


When I map a drive in my livelink server to some directory in a different machine, I am able to map and I can see the files too.

But when I put that mapped drive or without mapping I tried UNC path, both did not work.

For UNC path I put as below

<file>//hqp-as-server33/temp/test.txt</file>

Mapped drive I gave as below

<file>Z:/hqp-as-server33/temp/sunu4.txt</file>

Thank You,
Sunu

 

[appnair]

I use this notation

<file>\\SERVERNAME\SHARENAME\ACTUAL FILE NAME</file>

If LivelinkServerA is running Object Importer and a domain user called domainame\livelinkServiceUser is running the livelink services on the server if you give read access to the domain user it should work.However .....


There is a upload directory setting in livelink server usuallu nobody changes its default which is the IIS webserver's temp directory something like c;\windows\temp.
there is nothing preventing your organization from saying/changing that to e:\livelinkupload

In this case you have instructed the livelinkserver to accept only files that are uploaded on the specified upload directory.OI breaks usually because of this and hence you can either apply a patch or copy the files to the livelink server's upload directory and see if it will work.
Once again if any of these suggestions work or are completely misleading post how you fixed it it will help other people like me.These are some of the annoyances with OI once has encountered
I see a lot of people just asking for help and support from this forum but common decorum indicates to reply back once
the fire fight is over

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

 

[hanreb]

Thank You appnair.
I guess I have always replied back on the questions that I have posted acknowleding your help.
If I have missed any I apologise.


Yes. You are right. I got it working last night, with UNC path as below. I was trying with Mapped drive, but some how it did not work. Still not sure what the reason is.

<import>
<node type="document" action="create">
<location>Enterprise:REPORT MANAGER TEST</location>
<file>\\hqp-pe-server1\psreports\HRFSDEV\20080314\566\AE_PRCSYSPURGE_822.pdf</file>
<title>newnamwe</title>
</node>
</import>


Thanks Again,
Sunu

 

[appnair]

think about this you may be mapping the drive as your credentials when the OI tries to do it it may be denied access by the file system.To counter that I would make sure the drive is being mapped as the livelink services user itself and retry.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

 

[hanreb]

I did try that.

I did do a run as when I launch explorer and logged in as the livelink user under which livelink service is running and then mapped the drive, but still Object importer could not find the mapped drive.

Thanks for your help.
Sunu

 

[appnair]

You would have to map the drive on the Object Importer Livelink server I presume and not on the server that is holding the files .This works for me.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair