Object importer issue 1

[dheeya]

Hi All,

Object importer is not working, We are in need of OI for migrating contents to livelink.


I have checked admin.index page and configuration settings seems below

Upload -\\xxservername\export\home\upload
Working- \\xxservername\export\home\temp
log - \\xxservername\export\home\log

ini file

[scheduleactivity]
4102=0
4101=0
4100=0
9001=0
1000=0
4000=0
8900=0
8999=0
9000=0
3502=0
3601=0
8000=0
2990=1
2991=0
2992=0
2993=0
2994=0
2995=0
2996=0
2997=0
2998=0
2999=0
12020=0
12021=0

Can anybody provide the checklist to troubleshoot Object importer.
Also please guide me steps to do manual object import.

Thanks!

Thanks

 

[appnair]

OT has a Request Handler that says Manual OI Run.You can use it to figure out if configuration is correct.
OI agent should only run in one computer in the cluster.AFAIK the schedule activity you posted is not complete .
Pls post the loader section or the entire opentext.ini file .If time permits I will tell you if your OI agent configuration is correct.

See my blog entry on how one trouble shoots agents

http://livelink.in/2012/11/09/agents-agents-everywhere/

http://appukili.wordpress.com/2012/11/09/agents-agents-everywhere/

The offer of looking at your opentext.ini is based on my time constraints.You could get OT help and that will probably be faster



Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

http://www.livelink.in

 

[dheeya]

Thanks Appnair

Below are ini file details

[options]
WantDirectFetch=FALSE
wantIcons=TRUE
errorMessageWantDebugInfo=FALSE
categoryNumToUpgrade=5
wantExtranet=FALSE
wantSummaryTimings=TRUE
MaxOpenSessions=100
wantLAPI=TRUE
maxRightsString=250
wantByteServing=FALSE
wantDistributedSupport=FALSE
wantLogs=FALSE
wantSearch=TRUE
wantSearchLogs=FALSE
wantSecureCookies=FALSE
wantTimings=FALSE
wantVerbose=FALSE
wantWeb=TRUE
EnableAgents=TRUE
EnableAgentsTrace=FALSE
EnableAgentsTestAll=FALSE
EnableNotification=TRUE
wantAdminServer=FALSE
wantDev=FALSE
wantDumps=FALSE
wantMotDebug=TRUE
wantDebugSearch=TRUE
wantWebnodePreload=TRUE
serverDown=FALSE
showWidgets=TRUE
wantDebug=FALSE
warnSPS=TRUE
purgeAdminTrash=TRUE
wantHTMLView=TRUE
ObjectRankEnabled=TRUE
ILK=TRUE
wantScuttle=TRUE
warnMD=TRUE

[Lang_en_US]
InputDateFormat=%m/%d/%Y
InputDateSeqFormat={1,1,2,1,'/','/'}
InputTimeFormat=%I:%M %p
LongDateFormat=%d-%b-%Y
LongDateSeqFormat={2,2,2,1,'-','-'}
LongTimeFormat=%I:%M %p
ShortDateFormat=%d-%b-%Y
ShortDateSeqFormat={2,2,2,1,'-','-'}
ShortTimeFormat=%I:%M %p
UserNameDisplayFormat=2
LL_ENCODING=UTF-8
LL_MULTIBYTE=TRUE
LL_INTLSTRINGS=TRUE
HTMLCharset=UTF-8
ENV_NLS_LANG=.AL32UTF8
LL_LC_COLLATE=English

[scheduleactivity]
4102=0
4101=0
4100=0
9001=0
1000=0
4000=0
8900=0
8999=0
9000=0
3502=0
3601=0
8000=0
2990=1
2991=0
2992=0
2993=0
2994=0
2995=0
2996=0
2997=0
2998=0
2999=0
12020=0
12021=0

[InterestsProfile]
EventNo=10000

[Client]
StrictClientParse=TRUE
ReceiveBeforeSend=TRUE

[dateformats]
InputDateMinYear=1990
InputDateMaxYear=2027
TwoDigitYears=FALSE
WantTimeZone=TRUE
SeparateCentury=FALSE

[report]
objectSubTypes={ 299, 215, 202, 206, 204, 144, 0, 140, 207, 130, 1, 131, 136, 400, 223, 230, 208, 128, 335 }

[Attributes]
AttributeMaxRows=50

[loader]
load=sockserv;javaserver;


We have OI in a particular server xxx.yy.com which has 8 loads ie.
/livelink/load1
/livelink/load2
/livelink/load3
/livelink/load4
/livelink/load5
/livelink/load6
/livelink/load7
/livelink/load8

load5 is set up for OI, Is it right to restart llserver under load5 if we do any ini file changes?

I verified in the Database that the 2990 agent is the only one and that it’s showing enabled as well:
select * from agentschedule where agentid in
(2990, 2991, 2992, 2993, 2994, 2995, 2996, 2997, 2998, 2999);

Thanks

 

[appnair]

Have you found the manuAl URL in the OI area so you know your config is right.I have no idea about what you say in this line

We have OI in a particular server xxx.yy.com which has 8 loads ie.
/livelink/load1
/livelink/load2
/livelink/load3
/livelink/load4
/livelink/load5
/livelink/load6
/livelink/load7
/livelink/load8

//THIS GOES WITHOUT SAYING IF 2990 SUCCESFULLY RUNS IN A SERVER YOU SHOULD EXPLICITLY MAKE 2990=0 IN EVERY OTHER SERVER OTHERWISE YOU WILL CREATE DATABASE LOCKING(RACE CONDITIONS)

AFAI See your livelink server WILL NOT RUN ANY SCHED ACTIVITIESthat is because when the livelink server starts up it sees this line
[loader]
load=sockserv;javaserver; and just becomes a livelink server.Some people refer to it as Front End Server or User Request Server.For it to run any agent like agents,notification or wfagent.I will try to put the right way to run a server as a OI server.Make Debug=2 and re-start server

Inferior OT way

[loader]
load=sockserv;javaserver;agents

If you re-start the livelink server and observe the logs are you should see agents101.out observe that and see if agent 2990 is executed.

Better OT way that I run my agents


load=sockserv;javaserver;agents_2990
[agents_2990]
lib=.\bin\lljob.dll
name=lljob
prio=critical
timeout=5000
info=.\config\opentext.ini;agents_2990
StartScript=.\scripts\llfull.lxe
JobScript=.\scripts\agent_run.e
SleepIntervalSec=120
ActivityIDs=2990


Note if you do this your 2990 agent is independent and will burn agents_2990< THREAD ID NUMBER number>.log







Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

http://www.livelink.in

 

[dheeya]

Hi Appunair

Adding agent in [loader] section in ini file helped to fix the issue, OI is working fine now.


Thanks a lot..