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NuPoint with Tenanting

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vguish

Technical User
Sep 10, 2011
8
US
I currently have a 3300 setup with two tenants working fine. I also have a NuPoint VM connected to this 3300. Tenant 1 can access the VM fine and calls are forwarded to VM after the set amount of rings. Tenant 2 however can call the VM number but calls are not forwarded to VM after the set number of rings. I have assigned the VM hunt group pilot to the extensions in tenant 2 under the call rerouting first alternative and call rerouting forms.
 
Any kind of interconnect restriction between the two tenants? Can't think of any other reason for the calls not forwarding.

The beatings will continue until morale improves.
 
No interconnect restrictions in place. Calls have been allowed between both tenants.
 
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