NuPoint 16
vMCD 6.0
vMas 5.0
SIP trunks
Where in Nupoint configuration do you active below, its probably in front of my nose and can't see it. Problem I have is poor quality messages left in mailboxes by external callers. Call quaility on sip trunk is good, no complaints from users, only have issue with VM messages left so first looking down this path.......
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From Nupoint Engineering guidelines R6
Ethernet Packet Rates
NuPoint uses a fixed packet transmission rate of 20 ms. If an incoming call using a different
packet rate is streaming to NuPoint, it may result in distorted audio.
To allow NuPoint to accommodate packet rates other than 20 ms, the Administrator should
configure NuPoint for Variable Packet Rates. Details can be found in the NuPoint System
Administration Help (Where???). MCD supports variable packet rates at Release 4.0 and greater.
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vMCD 6.0
vMas 5.0
SIP trunks
Where in Nupoint configuration do you active below, its probably in front of my nose and can't see it. Problem I have is poor quality messages left in mailboxes by external callers. Call quaility on sip trunk is good, no complaints from users, only have issue with VM messages left so first looking down this path.......
- - - - -
From Nupoint Engineering guidelines R6
Ethernet Packet Rates
NuPoint uses a fixed packet transmission rate of 20 ms. If an incoming call using a different
packet rate is streaming to NuPoint, it may result in distorted audio.
To allow NuPoint to accommodate packet rates other than 20 ms, the Administrator should
configure NuPoint for Variable Packet Rates. Details can be found in the NuPoint System
Administration Help (Where???). MCD supports variable packet rates at Release 4.0 and greater.
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