This is my environment:
Mitel 3300 with MCD 5.0 SP2 PR2
MiCollab 6.0.209.0
Mitel Standard Linux 10.1.49 running on VMware 6.0
NuPoint Unified Messaging 17.2.0.3.01
I've got NuPoint up and running, I've given it a line group and I can call it on the extension. It answers and recognises the ext I am calling from and asks for a PIN. No matter what I do, it doesn't recognise that I'm dialling any digits. It's like it can't hear the DTMF tones. Strangely, if I dial it from my softphone, it does recognise the digits and allows me access. I also tried calling in from my mobile and letting it divert to voicemail, again it didn't recognise that I was pressing digits.
My offline config is attached.
Can anyone shed some light?
Mitel 3300 with MCD 5.0 SP2 PR2
MiCollab 6.0.209.0
Mitel Standard Linux 10.1.49 running on VMware 6.0
NuPoint Unified Messaging 17.2.0.3.01
I've got NuPoint up and running, I've given it a line group and I can call it on the extension. It answers and recognises the ext I am calling from and asks for a PIN. No matter what I do, it doesn't recognise that I'm dialling any digits. It's like it can't hear the DTMF tones. Strangely, if I dial it from my softphone, it does recognise the digits and allows me access. I also tried calling in from my mobile and letting it divert to voicemail, again it didn't recognise that I was pressing digits.
My offline config is attached.
Can anyone shed some light?