number x in queue how to?

[Luciandk]

Hi guys

I got a request from a customer who wants to have a ”you are number x in queue” on their IVR.

We are running Avaya 6.0

What I need is as simple a setup as possible, that can tell the customer what number their are in queue every x seconds - also if the customers number in queue haven’t changed.

Can you help me with some examples on a queue vector that can do this?

Thanks!

//Luciandk

 

[Stinney]

Take a look at this:

thread690-1510490

- Stinney

“The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.” - Confucius