I have an intermittent problem with Call Pilot picking up the call. Sometimes Call Pilot will pick up on 1 or 1.5 rings and other times it'll take anywhere from 3 to 4 rings before Call Pilot picks up. I have had this happen when all voicemail channels are "idle". This problem happens either when you are trying to access your own mailbox or when you call someone and the call goes to voicemail. It'll also happen after hours when the auto-attendant is to pick-up. I'm not sure if the problem is with the Call Pilot or the PBX. We have Call Pilot release 5.0 and have a Nortel 1000M-SG with Succession release 5.5. Does anyone have any suggestions as to what may be causing this?