Number of rings and no ring.. .vm 2

[Montero84]

Hello,

I am programming an avaya partner R8. I would like all users be able to see when a line is in use but I would like only ext 10 ring when have a incoming calls and the other extensions only have the red light blinking in the line that is rining in ext 10. do that make sense?.. in another thing... what is the procedure to install/configure the voice message PC card. I have the Large one. Thanks in advance!

 

[phoneman80]

from ext 10 or 11
Dial Feature 00
left int 2x (system program)
press #505 then press 7
enter 78 for ext press 1 to assign
press next data button (its location is shown on avaya provided overlay)
press 1 to assign ext 79

then press #507 this will allow you to set when the auto attendant answers (always is default) but you can set it to day, night or always

#506 will then allow you to set how may rings before AA answers

#310 then will turn on auto vms coverage assign to all ext with vm

#206 assigns the lines to be answered by AA Be sure to record AA first

Then to turn off line ringing feature 00 left int 2x right int 1x central telephone programing enter ext of phone to be programed then tap the line apperances 2x or untill it says no ring

 

[Montero84]

phoneman80.. thanks for the reply. I want to use the system without AA.. I would like all extensions go to voicemail after x number of ring... including X10.. could you please help me with this? Thanks in advance!

 

[phoneman80]

are you setting up private lines for each user or do you want all calls to dump into ext 10 vm? will you be staffing a receptionist who will tranfer calls during the day. What about at night?

 

[Montero84]

phoneman80.

The way I would like it to work is... I have 5 analog lines and I want all calls ring in X10... and then not ring but turn the light on in the other extensions so users can know there is a call in that line... if no one answer in X10 after 3 rings I want it to go to VM.. no AA but just go to vm. I configured the other options but still need to make the X10 go to vm after x number of rings...

Thanks again.

 

[Montero84]

phoneman80. yes, I want all calls dump into ext 10 vm. I will be staffing a receptionist who will transfer calls during the day... At night.. just the same.. if no one answer at X10 it will be sending to X10 VM. Thanks again!

 

[allisland]

If you don't want an AA then don't assign your lines in #206 but instead assign then in #208 and make ext 10 the owner, in #310 give ext 10 auto VM cover, and just remove ringing from other ext's they will see the incoming lights but will have to push a ringing line button to answer the call.

 

[Montero84]

Thanks so much!!!!