NSW 2001 LIVE UPDATE PROBLEM

[w7zr]

I can not get live update to install and run properly. This is the version
in Norton System Works 2001. This was installed on this system (win98se)
but now will not reinstall or run.

I have completely removed every reference to Norton as per their website to
do a reinstall. When running the live update installer I get an "Error 9"
Great!

When trying to run live update I get an error that says" could not create a
directory to store temporary files". Great!

Help please!

 

[Luckyfour]

From the Norton site:

"Author: Russell Graville [Symantec]


Welcome to Symantec's online technical support.

>I was getting an error message on live update and went through all of
>your fixes and it still keeps getting errors so I tried uninstall it.
>I even went through and manually uninstalled all of it but when I go
>to reinstall the firewall doesnt even show up as installed but the
>antivirys does which still doesnt let me do updates I get an erroe
>saying cannot create directory to store temporary files. I do have
>create user settings correct.

The following document will assist you with the issue related to the
temporary directory during LiveUpdate. Please follow the instructions
in this document to correct this issue.

Title: 'Error: "LiveUpdate could not create a temporary directory"'
Document ID: 2000080310221813
> Web URL:

http://service1.symantec.com/support/sharedtech.nsf/docid/2000080310221813?Open&src=w