RNA Errors
IS-IT--Management
Is it possible to do the following:
Night mode call picked up by DISA 504
DISA 504 plays message, caller presses 1 to leave message (message to be left in ICD 602 mailbox)
DISA transfers direct to the ICD mailbox, bypassing the ring of ICD group
Night mode call picked up by DISA 504
DISA 504 plays message, caller presses 1 to leave message (message to be left in ICD 602 mailbox)
DISA transfers direct to the ICD mailbox, bypassing the ring of ICD group
I figured a custom service with forced xfer to mailbox would work but don't know how to make a press in DISA get to the custom service...?
Thanks