azrael2000
Technical User
Hi All.
Have a little trouble here. Probably more my not working on Panasonics than anything else.
I have a user with lines showing up on their sets, 6 of them; however they only want certain phones to ring.
I went into the Incoming Call Distribution Group, created a group 602 set it to not ring.
Then I added the extensions I did not wish to ring to that group. However, here is where things get funny.
The user does not want their receptionist's set to ring (ext 221)... but it does ring, even though I have put it into the non ringing group.
The phones that are in the ringing group DON'T. I am sure I am missing something very simple but can't seem to find it.
Any ideas as to what I am doing wrong?
Regards
Have a little trouble here. Probably more my not working on Panasonics than anything else.
I have a user with lines showing up on their sets, 6 of them; however they only want certain phones to ring.
I went into the Incoming Call Distribution Group, created a group 602 set it to not ring.
Then I added the extensions I did not wish to ring to that group. However, here is where things get funny.
The user does not want their receptionist's set to ring (ext 221)... but it does ring, even though I have put it into the non ringing group.
The phones that are in the ringing group DON'T. I am sure I am missing something very simple but can't seem to find it.
Any ideas as to what I am doing wrong?
Regards