NRU 10 cannot connect

[darrylctc442]

I have just installed NRU 10 on my home computer. I cannot connect to the site (using fast rad) I installed the software on a PC at the site and it works fine. All setting are correct on my home PC. The only differance is my home computer is running win XP home and the PC at the site is win98. Is there a problem with NRU 10 and Win XP.

 

[luv2ski]

are you dialing direct or operator tranfer

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[darrylctc442]

remote

 

[luv2ski]

i see nothing in compatibility chart that states any problems..what release is switch/ksu

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[luv2ski]

does it connect what is your baud rate set at on rad and on home pc

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[darrylctc442]

It dials i hear the modem but hen says "modem did not respond. Baud rate is set at 19200 i also tried 9600.

 

[luv2ski]

19200 is for direct connect and you must change your xp machine modem properties not just the nru modem settings both must be 9600

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[Tom4848]

sounds a little crazy, but try connecting using an external modem on your home PC. Had the exact same issue and the problem turned out to be with the type of modem that came with my laptop. Connected a Zoom modem and it worked like a charm! Good luck!
Tom