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Nothing happens after logon

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tbone134

Technical User
Jan 20, 2003
12
Hi

I have 2 machines running W2K SP3 that a problem suddenly emerged on.

The machine loads up to the Windows Logon screen fine, but after entering the username and password to logon to the domain the logon dialogue disappears and absolutley nothing happens. I.e blank screen. I let it sit for 30 minutes.

I have tried with the local administrator account and get the same thing, I have also disconnected the network cable and still nothing.

I took the disk out and put it in another machine as a secondary disk and scanned for viruses which it came back clean.


Anyone know what this is? I am a little worried that it may be something that could effect more and more machines.

Thank you
Tony Wood
 
Can you get into safe mode?
Any history on these machines (changes to hardware/software etc)?
Have you run chkdsk on them? (either when slaved or from recovery console).

At the blank screen, does Ctrl+Alt+Del work? If it does, from task manager's run option, can you start explorer?
 
Did these machine work at one time? If so, were there any changes made to them prior to this happening. I have seen this many times before and the culprit is always a newly added piece of software.
 
With the hard disk drive mounted as a slave scan with at least two of these online scanners (my choice would be Trend Micro and Pana): faq760-3862
 
Hi

Thanks for the replies.

The same thing happens in safe mode. No additional hardware has been added to these machines. Also I can't run task manager while on the blank screen.

I ran a repair of windows and now when I turn the machine on I get a blank screen and no logon prompt. Seems to have made things worse.

I will try the virus scanners bcastner has suggested now.

Thank you

Tony Wood
 
Hi

I have removed the NIC from one of the machines and managed to get into safe mode. I then rebooted again and can logon locally. I re-added the NIC and it seems to be fine now.

Thank you all for the suggestions.

Tony Wood
 
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