Notes R5, WIN2K and Dial-up Issues

[malbaugh]

Our customer is in a Domino/Notes 4.x environment and has just purchased several laptops from the company I work for. Almost all new laptops are coming with Windows 2000 standard, and Lotus is only supporting v5.0.3 of the Notes client.

The problem is that there are issues with the laptops dialing-in. They have the 4.x client, Lucent modems and can send faxes or dial-out to the Internet to replicate intermittantly. At first, it was thought it was the lines themselves, but these sites worked sometimes, and did not other times.

The modem had to be changed to Autoconfigure to even work; Generic was not
working.
It does connect to the server when it does fail. Once packets are actually sent though, the connection is broken. The server answers the call, and the client sees the server picking them up, but it is not specific ( i.e. Answereing Incoming Call From User X ).
The customer cannot upgrade to R 5.0.x due to cost. Is Notes 4.6 the best choice for the laptops, and if so, is there a list of compatable modems for 4.x ?

Thanks in advance,
Marty
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[1manedp]

I don't know about this from a Notes point of view, however, a terminal server-type of solution (like Citrix) might be worth considering. That way the call is dealt with by the terminal server and the Notes client runs on your internal network. We have had a successful trial with Citrix and R5. I have no information on compatibilty with other versions.
Please note that cost will enter this equation, too, especially if many client licenses are required for the terminal server.
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