Notes Address Book Issue

[VAglassman]

I have an issue with my personal address book in Lotus Notes that is driving me bonkers.

I add a person inside my company (from the Domino Server) to my personal address book, and I can send email to that person with no problem. But, say I go back into my address book and edit that person I just sent an email to by simply adding a cell phone number, an address, or any other edit. From then on, when I send email to that person, when they receive it, the text of my email is changed from rich text with an HTML signature to plain text.

Also, say the user's name I'm adding is John Smith, and his email address is john.smith@domain.com. If I add him from the Domino directory and send him an email before doing any edits to add phone numbers the sent mail in my database shows I sent it to John Smith, but if I go back and edit as I mentioned above, the sent email in my database will show John.Smith.

Third thing about this phenomenon is say I've added John Smith again. If I send him an email before doing the edits to add his cell number the email he receives will come from Firstname Lastname. I do the edit in my address book, and it comes from Firstname.Lastname.

I've uninstalled Lotus Notes, blown away my Notes directory, and reinstalled so that I get a fresh names.nsf file, and it still happens.

This only happens with people within my domain. I've even tried to add them manually, and it still happens. I'm pretty tech savvy, but I have never seen anything like this. My company is supposed to be getting rid of Notes and going to an Exchange server in the future, and we all can't wait until that happens.

Anyone have any clues?

 

[VAglassman]

By the way, I'm running Notes 6.5.1 on Windows XP.

 

[pmonett]

There never has been any setting in the NAB to set mail to a specific type following the recipient.
Now I am wondering two things :

1) if the person is internal, why add him to your personal NAB since he is already in your local copy of the server NAB ?
2) if you remove the person from your personal NAB, does this error still occur ?

On a side note, does this user specify in his own settings that he wants to receive Internet mail in text format ? A crazy idea, but if your local NAB gives his Internet address instead of his Notes name when you send him mail, it could very well be that the server actually sends him your internal mail as if it came from the Internet.
From where I see this, it looks as if that is what is happening. All that remains is to find out why.

Pascal.


I've got nothing to hide, and I'd very much like to keep that away from prying eyes.