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Not Seeing the ANI from Avaya Aura to Nortel Option 81

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jvc57

MIS
Jan 31, 2013
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Hi Everyone I tried looking this up with no success and need to reach out.
We have both a Nortel Opt81 and Avaya Aura 6.3 on site and when a caller from the Avaya calls a user to the Nortel the only thing that displays on the Nortel phone is Hxxxx xxxx= ext number and no name. if you go vise a versa it works correctly. Both systems are connected via a ISDN trunk internally via trunk group 1 and 2. I Attached a Snip of trunk group 1 page 2 and 3 and it seems to be correct.

Someone says there might be a missing option on page 3 that states "Invoke ID for UST calling name" but its not listed

Any Ideas?

 
what's your DS1 form look like? I think that's where you pop in NI1 or NI2, then there's "send name?" on the first page of the trunk group form.
 
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