Not Recording E1 with te avaya Ipo

[scorpiopy]

Hello, I apologize for the inconvenience, but having a problem with the IPO and 406 is as follows:
-- Outgoing calls not recorded automatically when carried out by a E1, but if they recorded calls when done by Analog trunk lines.
My Ipo is the version 4.0 (10)
That solution I can give this problem?

 

[scorpiopy]

Someone could help with this problem I have!

 

[IPOfficeIreland]

you will have to be a bit clearer for me to understand...

so you have an E1 trunk and some analogue trunks. you have vmpro call recording set for outbound calls on a user or via account code.

Your problem is that calls are recorded only when you use the analogue trunks and not the E1? Is this correct?

 

[scorpiopy]

It is himself but outgoing calls Toncales analogue if they recorded but not outgoing calls by E1
I have a VMPRO in usurio schedule him to record calls automatically
Thank you and apologize for the inconvenience!