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Not Receiving Emails from Specific Domains
- Thread starter Teamgc
- Start date
- Thread starter
- #3
There is no filter as far as I can see and how do I find the bloked or black lists?
The reason i know they get there was that last week i was altering other settings and emails from those domains for the last few months were suddenly delivered.
I had changed the ETRN/TURN Properties to request one but then it stopped sending outbound mail.
The reason i know they get there was that last week i was altering other settings and emails from those domains for the last few months were suddenly delivered.
I had changed the ETRN/TURN Properties to request one but then it stopped sending outbound mail.
- Thread starter
- #5
Are the recipients members of a distribution list? Is the distribution list email address (the "@domain.com" part) in your recipient policy?
Same questions above if it is a mail enabled security group.
Here's a test that I would perform.
Telnet to your mail server port 25 and use the SMTP commands to send an email to the address in question. Use an outside email address for the mail from: field.
Once you submit the message, you can use Exchange System Manger | Tools | Message Tracking to track your email. It will show how far the email got.
*ensure message tracking is enabled prior*
If you don't see any email tracks for this particular email then perhaps you have an anti-virus product installed such as that runs on Exchange to monitor mail going to/from the information store. If so, is that blocking it?
Same questions above if it is a mail enabled security group.
Here's a test that I would perform.
Telnet to your mail server port 25 and use the SMTP commands to send an email to the address in question. Use an outside email address for the mail from: field.
Once you submit the message, you can use Exchange System Manger | Tools | Message Tracking to track your email. It will show how far the email got.
*ensure message tracking is enabled prior*
If you don't see any email tracks for this particular email then perhaps you have an anti-virus product installed such as that runs on Exchange to monitor mail going to/from the information store. If so, is that blocking it?
TweakMYbox
IS-IT--Management
- Thread starter
- #8
Hi everyone, thanks for all your help.
What had happened was we transferred the domain from one ISP to another and the original ISP didn't update their zone files so all emails for our domain that hit their servers were trapped there. As they are the biggest ISP in the country that was a big problem.
The reason they arrived previously is I polled the original mail server (by accident of course) and the emails were flushed to me.
again thanks for the help!
What had happened was we transferred the domain from one ISP to another and the original ISP didn't update their zone files so all emails for our domain that hit their servers were trapped there. As they are the biggest ISP in the country that was a big problem.
The reason they arrived previously is I polled the original mail server (by accident of course) and the emails were flushed to me.
again thanks for the help!
monsterjta
IS-IT--Management
Are you performing RDNS lookups? If so, these domain you're not recieving may not have RDNS record entries?
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