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Not Ready Time beetween calls

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diembi

Programmer
Sep 22, 2001
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Hello,
I need a configuration in a Nortel Meridian. I need that agents are in not ready state during n seconds after the previus CDN call is hangup.

How can i configure that in Nortel Meridian.

Thanks a lot!!!!
 
FADT (0)-15 Force Answer Delay Time
Enter Delay time, in increments of one second, between
calls when Call Forcing is enabled. This delay timer
offers an agent a few seconds break before having to answer next call. prompt found in ld 23
 
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