Not all clients showing-Corporate NAV 7.5

[fgaston]

Recently, my full view of clients installed under parent sevver disappeared. I reinstalled all the clients again, & most now show but not all. The search function does not work for me (for finding unattached clients). Thanks.

 

[jrjuiliano]

Are these clients that have not connected in a while, say 3 days or so? If this is the case, then those clients will not show up until they connect to the anti-virus server for updates.

This is a feature that drops the client from the server after a few days as it no longer considers it "there".

You can change the default time to drop clients in a registry tweak. The procedure is outlined in the manual.

HTH J.R. Juiliano
Information Systems Specialist
Tri-City Emergency Medical Group

 

[jrjuiliano]

Not necesarily disconnected, but if you do not connect to the anti-virus server it hides the user name until it does connect.

I guess it's just some sort of organizational thing in Norton Anti-Virus.

If you have clients that connect regularly to the AV server, but the time between connects is longer than the default (I think it's 3 days, I'm not sure) time, that user name will hide until the client connects again. Once it does it will be as if they never left.


J.R. Juiliano
Information Systems Specialist
Tri-City Emergency Medical Group

 

[glenna]

Copy grc.dat from the shared VPHOME folder on the server, to the c:\program files\norton antivirus (Win9x) or c:\program files\navnt (Win2000).

I actually put it in the login script, to make sure everything always updates. Glenn A
"Do not meddle in the affairs of dragons, for you are tasty and crunchy and good with ketchup."