Not able to schedule

[KyleFrandsen]

One of our users has been added to the same security groups as all of the others who use Crsytal Enterprise 11, but for some reason it does not give her an option to schedule and reschedule reports. Another user doesn't have the My Folders where reports could be added to her favourites folder. It is all very confusing as they are in the same security groups as people who run reports daily. Can anyone shed some light?

 

[PatBITK]

If the user really belong to the same groups, they should have access to the same things unless they have been assigned explict rights.

For example, the folder UK gives:
View right to the UK Employee Group
Schedule right to Joe and Jack (explicit to the user)

I'm afraid you have to check one by one if it is the case.

The Security Viewer could help:

http://technicalsupport.businessobj...erzipasp&sliceId=&dialogID=17768226&stateId=1

0 17770184

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