Not able to dial *67+phone number 3

[richi23]

Hi,

I have a Nortel Meridian Option 11C phone system, and i'm not able to dial *67 + phone number to hide it. For example when i try to dial 9*671234567 it stops after the 9th digit.
Can somebody help me with this issue.

Thank you,

 

[srmega41]

You need to dial *67 first, then the 9+ number.

Hope this helps,

Scott M.

 

[richi23]

I've tried, but it didn't work.
I think i have to change something on my phone system configuration.

Thank you for your suggestion,

 

[srmega41]

Look in your FFC to see if *67 is defined. I believe it is CPP. If not, build it there and try it again. I tested mine before I posted and it worked like a champ.

Scott M.

 

[johnpoole]

not sure if that is even a possibility, since it's almost impossible to send *67 to the network, the dial pattern would be 9*67 plus the digits. that means *67 woulb be need to be a nxx, *is not an option in ld 90 or 86. the central office would have to see the clid block, not the switch. you can look at ld 57 ffc and might be able to add clid block code but i don't see one in my rls 3. could be a package i would have to add. you can build a clid that sends 000 000 0000, but the provider has to also add that to the data base

john poole
bellsouth business
columbia,sc

 

[srmega41]

It may be because I have PRI into my PBX, but the dial pattern is *67, 9, 303-555-5555. I called my cell phone using this and I get a "Restricted Number" on the Caller ID, not my number.

Dialing the other way will not even go out my PBX, as I get re-order tone as soon as I dial the *.

Scott M.

 

[johnpoole]

do you have *67 in your ffc?

john poole
bellsouth business
columbia,sc

 

[srmega41]

I do, defined under CPP. Do you think having a PRI into the building has anything to do with it? I did not see anything unique about the FFC in the NTP, all it referrs to is Call Party Privacy services that began in Release 21.

Scot M.

 

[richi23]

I went to ld57, and i couldn't figure out the code for the ffc *67.
On ld 57, to add the ffc, i did REQ new, then TYPE ffc, but it doesn't accept our CUST 0
What is the code for *67, and do you have any idea what CUST shoul be?

 

[mluckie1]

Print the RDB for the PRI. Check to see if PII is set to YES or NO. If NO change to YES. This should allow you to block the outbound CLID.

 

[srmega41]

CUST would be 0, and the FFC is CPP. The error you are getting says you cannot add a new FFC database for CUST 0 since one already exists. Instead, you have to change the database. See code below:

REQ  CHG
TYPE FFC
<enter>
CODE CPP
CPP  *67
CPP  enter

This should do it.

Scott M.

 

[johnpoole]

that is a change, thanks for the info, it may help

john poole
bellsouth business
columbia,sc

 

[richi23]

How can i print my actual FFC for cust 0?

 

[srmega41]

REQ  PRT
TYPE FFC
CUST 0
enter
CODE ALL
enter

Scott M.

 

[richi23]

i did change the ffc, and added CPP *67, but when i try dialing number 9*695555555, it stops at the 9th digit.

 

[srmega41]

See earlier post, you have to dial *67 first.

Scott M.

 

[mluckie1]

Enter the FFC (*67) then 9 and number.

 

[richi23]

as soon as i type *6 it gives me message "RELEASE AND TRY AGAIN

 

[mluckie1]

Check the RDB of the PRI Trunks fro PII.

 

[kprintz]

Sounds like *67 is not defined in your PBX. Print your FFC block in LD 57 to make sure that when you entered it, the PBX database accepted your input. See earlier post from srmega41 for instructions. I have PII set for NO on my PRI to Verizon and when I dial out using my CPP code, it suppresses my ANI.