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Not able to deactivate a Symposium Script.

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MrToad6378

Technical User
Oct 7, 2002
54
US
I'm tring to deactivate a Symposium Script. It's telling me that this script is being referenced by an active script. I've check all scripts and it's not. I've also ran across this issue with script variables. But found a work around for it. Current version of Symposium is 4.2.
 
I've found out what the issue was. The scripts where during a round robin effect. Removed references this allowed me to deactivate the scripts.
 
TampaTodd:
I am running into the same problem. What do you mean by a round robin affect?
The only place that the script that I had created was referenced to was the Master Script. I removed any reference to the Master Script. It still is giving me the same error of not being able to delete the script due to reference by another active script.
 
I resolved my own issue after talking with COAMS from Nortel. If you try to delete child script references from the Master Script during busy hours in Symposium, the script reference may appear like it is removed from the Master Script, however, the database still hangs on to the reference and you are not able to deactivate the child script. You will get a message stating "Unable to deactivate script. It is being referenced/pending delete by another script. (something close to that)

The resolution is to stop the TFE service (Traffic Flow Executor) on the Symposium Server and start it again. (do not do during business hours when Symposium is working).
Stopping the service and restarting will release the reference of the child script from its parent. You can then deactivate the child script and delete it as necessary.
 
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