Norton Error message being displayed whenever PC reboots

[silvafmy]

Hi I have uninstalled Norton Antivirus 2003 OEM from my PC which I downloaded from their website. I keep getting the error message below whenever I reboot the system. My operating system is win2000 . Pls assist me in advising how I can remove this error message whenever my PC reboots.
Pls find the error message below. Thanks

ccRegVfy.exe - Unable To Locate DLL

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The dynamic link library ccTrust.dll could not be found in the specified path C:\Program Files\Common Files\Symantec Shared;.;C:\WINNT\System32;C:\WINNT\system;C:\WINNT;C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wbem.

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OK

 

[PaulBricker]

Must be Norton's 24 hrs fro Hell. I had an episode with Norton yesterday, getting a message that someone had tried to alter my files and needing immediate attention. I sort of Uninstalled Norton but was unable to reinstall because I couldn't find the link to the application. All they gave me was a link to their store. I purchased mine thru the download site as well and it seems to have a real problem with Comcast for some reason. Anyway, I located the .dll in C:\Windows\Systems (I'm using Win98 so it may be different with 2000). I also did a Google search on ccTrust.dll and came up with a lot of stuff that might help including this site

http://www.dll-files.com/dllindex/dll-files.shtml?cctrust

Please read everything before you download it, but you might be able to get the file and reinstall it where it belongs.


Paul

 

[silvafmy]

Hi Paul thanks for the help I will trying this out and keep you informed.

I noticed that you purchased the Norton however in my case I don't wish to use Norton as their support is not very good in resolving the issue.

Will the above fix still be useful to me ?

Thanks

 

[PaulBricker]

It sounds like you still have remnants of Norton (Symantec) still lingering on the machine. I would say you need to read thru some of the sites on Google like this exchange

http://www.topqualityfreeware.com/phpBB/viewtopic.php?t=494

Apparently a lot of people have had problems after an uninstall of Norton. You might want to look for a better forum to post your questions in than an Access forum also. You could try this one
forum96
It's a Window's 2000 Server forum here at Tek-Tips. They would probably have a lot more reliable info on repairing your system than we would. If you do get some answers, post the link here so we can follow along.

Good luck.

Paul

 

[silvafmy]

Hi Paul,
You pointed me in the right direction. After I downloaded and unziped the file in the " C:\Program Files\Common Files\Symantec Shared; "
I rebooted my PC and received another message "SYMSTORE.Dll file missing. The cctrust.dll error message was resolved.

I then went to another site to resolve this

http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636

This site has also solved my 2nd problem and also removed the Norton residual as they have 2 programs for removal.
I just thought it may interest you if you have another query on this.

Once again thanks for your help. You were great as No more error messages on my PC . Hopefully it stays this way.

Best Wishes

 

[PaulBricker]

Thanks very much for the update. I'm still having issues after my uninstall so I will take a look at the Support site.
Thanks again.

Paul