Norton AVF for Exchange not working correctly

[vic102482]

Hello, I am having a small problem. On my norton AVF, it is letting some versions of the new emails come through but only to external users.

We have a distrobution list with nothing but external contacts in it. So I have a list like Tek-Tips Friends, and I have my own domain, and of course no one else resides on this domain, they are only contacts.

Now when an email comes to one of my users inboxes, it works just fine. Its tagged and then deleted as it should. But if it goes to my external users with external email addresses inbox, it goes to them without the norton exchange server filtering it at all.

I think its coming off of my server, because #1 its in the headers, and #2 its tagged as spam when it gets to the users domain. We have GFI mail essentials running off of a secure relay server and it tags all spam with the [SPAM] tag.

What can I do to stop this? Should I look at another antivirus tool for exchange?

I am using version 3.05 of Norton AVF.

 

[vic102482]

It is still happening. The AVF doesnt open the attachment (email attachment) to scan inside of it, it only scans that message itself and then lets it pass.

 

[vic102482]

Symantech is shipping me a new build of it, I will see if that does the trick.