I have a frustrating problem: I load Norton AntiVirus & it won't scan my system. I select "Scan for Viruses" and the Scan Progress window comes up but dissapears almost instantly. I cannot figure out why. I've tried completely deleting the software, reinstalling and still, I have the same problem. I've run all sorts of checks on my system and can't find the problem. I looked on the Symantec site and can't find a thing. What do I do?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Norton AntiVirus won't scan
- Thread starter mudjka
- Start date
I have had problems like that before. The Norton client could not load. What I have ended up doing is closing all programs except the NAV client, stopping any non-essential services and then scanning. The program needs a good chunk of memory and cpu and I found it works much faster when I close any programs and unload some services.
mattjurado
MIS
Could also be a virus shutting the scanner down? Check your startup points, turn off everything, reload the scanner, update, scan again.
Matt J.
Matt J.
- Status
