norton antivirus 2005 problem....

[Jygzy]

i have norton antivirus 2005, on a windows xp home, and when i go to
liveupdate i get a message "LU1860: liveupdate has dected a potential
security compromise on your computer: one or more entries of Symantec
Liveupdate servers exist in your windows host files.

A malicious entry in your host files could prevent liveupdate from
retrieving updates for your Symantec products, including anti-virus
updates. Generally, Symantec LiveUpdate server entries should not
appear in your Windows host files." so it gives me some options the
first one being remove these entries from the host files(recommended)
and to either ignore it and tell me later, or just to leave them, then
when i select remove, i get this message "LU1862: LiveUpdate was
unable to remove the host entries from all the windows host files. as
a result, the liveupdate security warning dialog may appear again in
furute runs of liveupdate" then it has a option to get more info about
the problem from symantec tec support, but when i click it i get this
page cannot be displayed thing, and i cant access any symantec page at
all, everytime i try running liveupdate anyways it goes through accept
norton antivirus internet worm protection signature updates is aborted
during its preprocessing step, which is error LU1845. and also i
noticed that everytime i get the first message LU1860 it's the same
logs in the host files, i need to know how to get rid of those,
because i scan for viruses and i cant find any on my computer and i
also have spybot and im clean of spyware. so thats my problem

 

[jrbarnett]

Open C:\Windows\System32\Drivers\etc\hosts in Notepad (This is a text file with no extension and have a look at its contents.

Generally, after the initial comments at the top, the only line that should be there is:

127.0.0.1 Localhost

All others should be deleted unless you know that they refer to PCs on your network. If it won't let you save it, ensure that you have logged onto the PC as a computer owner, and check the file properties to ensure it is not marked as read only.

John

 

[DaverL]

personally I would get rid of Norton's it is quite cumbersom and likes to dominate the pc... There are plenty of stand alone virus checkers that are good like Avast! That works great and it's free..