Nortel Systems

[sschutte]

I've changed two phones to other employees in the office but for the life of me I cannot get them to ring. Feature *80 has them at decent volume settings however the phones will not ring.

Any suggestions?

Sean

 

[nortelnorstar]

ring how.... intercom or outside line?

Marv

http://www.telemarv.ca

 

[Justatec]

Lines must appear and ring on that set, go under trems and sets and show enter ext and hit change and the magic happens

 

[sschutte]

When a caller calls in the rest of the phones ring in the office but don't ring on these phones. You can see the light flashing but no noise whatsoever. I've tried terms and sets but I'm not sure about which settings control whether or not the ringer works.

Sean

 

[bkrike]

You have to assign the lines to ring in programming. It is under terminals and sets, but if you are unfamiliar with the structure, or how to change it , you may need to call your vendor.

 

[acewarlock]

When you say you changed two phones, what did you change????

 

[sschutte]

I just changed the user names for each phone otherwise they are exactly as they were before which is wierding me out.

 

[phitzer]

if all you changed was the name, then all that would change is the name. Try feature *0, presss intercom see what number is displayed. Maybe set relocation was on.if thats the case simply go into the line settings for set and change all lines to to appr+ring.

 

[sschutte]

Thanks for the help, I checked a few other extensions and used the scan feature. It turns out that the actual phone lines were programed in the 30's(I wasn't the one who originally programmed the system). Thanks for the help guys!

Sean

 

[acewarlock]

It's always better to just move the Xconn than to do a programmin change.