Jun 20, 2007 #1 Peabodj MIS Jun 20, 2007 5 US Anyone have an idea on how to change the class of service to enable Hands Free on a 2616?
Jun 20, 2007 #2 bigindian65 Technical User Dec 27, 2006 4,597 US Key 15 nul CLS HFA Upvote 0 Downvote
Jun 20, 2007 Thread starter #3 Peabodj MIS Jun 20, 2007 5 US The current TN has HFD. How do I change it to HFA? Upvote 0 Downvote
Jun 20, 2007 #4 bigindian65 Technical User Dec 27, 2006 4,597 US ld 11 chg 2616 tnb - easy chg - yes ITEM: HFA enter out. Upvote 0 Downvote
Jun 20, 2007 #5 bigindian65 Technical User Dec 27, 2006 4,597 US FYI - For hands-free on a 2616 - key 15 must be nul or you will be unable to chg CLS. Upvote 0 Downvote
Jun 20, 2007 Thread starter #6 Peabodj MIS Jun 20, 2007 5 US I changed key 15 to nul and tried LD 11: >ld 11 SL1000 MEM AVAIL: (U/P): 240148 USED: 349675 TOT: 589823 DISK RECS AVAIL: 418 TNS AVAIL: 20 USED: 180 TOT: 200 ACD AGENTS AVAIL: 294 USED: 6 TOT: 300 AST AVAIL: 99 USED: 1 TOT: 100 REQ: chg TYPE: AUD000 20/06/07 15:37:52 301382 2616 TN 11 6 ECHG yes ITEM hfa SCH0101 ITEM HFA SCH0101 ITEM -- What am I doing wrong? Upvote 0 Downvote
I changed key 15 to nul and tried LD 11: >ld 11 SL1000 MEM AVAIL: (U/P): 240148 USED: 349675 TOT: 589823 DISK RECS AVAIL: 418 TNS AVAIL: 20 USED: 180 TOT: 200 ACD AGENTS AVAIL: 294 USED: 6 TOT: 300 AST AVAIL: 99 USED: 1 TOT: 100 REQ: chg TYPE: AUD000 20/06/07 15:37:52 301382 2616 TN 11 6 ECHG yes ITEM hfa SCH0101 ITEM HFA SCH0101 ITEM -- What am I doing wrong?
Jun 20, 2007 #7 bigindian65 Technical User Dec 27, 2006 4,597 US ITEM: CLS HFA Don't leave out CLS Upvote 0 Downvote
Jun 20, 2007 #8 bigindian65 Technical User Dec 27, 2006 4,597 US Sorry, I see I left you hanging on the first post there. Upvote 0 Downvote
Jun 20, 2007 Thread starter #9 Peabodj MIS Jun 20, 2007 5 US That worked! Thanks!!!! Upvote 0 Downvote