Nortel phone wrong date

[sgorges]

I have a 81c w/ 5.5 s/w

I have phones coming up with a time/date of
"Sept 63 15:30 pm"

I am not setup for 24hr clock nor is there 63 days in the month (I think)

Anyone ever have this issue

Here is the firmware on all M3903 phones


****M3900 VERSION REPORT****
TERMINAL TYPE = 019
CORE FIRMWARE VERSION = 017
FLASH FIRMWARE VERSION = 089

 

[allenmac]

If it's only one phone, I would strongly suspect a bad phone.

 

[Tman45]

Did you try an IDU on the phone TN to see what prints out - if it is not a normal station ID printout then yes, I would suspect a bad phone like allenmac.

 

[johnpoole]

reload the firmware if it's just a single set

john poole
bellsouth business
columbia,sc

 

[sgorges]

This isn't on a single set.

 

[sgorges]

I am waiting for it to happen again to see how many phones are affected. It happens a couple times a week and corrects itself after some time.

You can still use the phone as if it was normal

 

[johnpoole]

then go to ld 88 and turn on lamp audit.. it was on by default prior to rls 3.. the 3000 series does a time sync to the core during audit. you should be able to disu the set, enable and push the time correction

john poole
bellsouth business
columbia,sc

 

[sgorges]

What is the sequence in ld 88
I just looked thru ld 88 in the manual and saw nothing about lamp audit

Thanks

 

[GHTROUT]

I say just unplug the phone and plug it back in.

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