nortel option 11 unable to edd get "edd 007" 1

[johnt53]

When I try to data dump using edd I get edd 007. If power is lost to system I lose any new data entered.

 

[KCFLHRC]

Enter the command edd clr and see if that works for you

 

[johnt53]

I tried the edd clr still get the same edd 007

 

[KCFLHRC]

What kind of switch is and what kind of processor? The error says

EDD0007 Storage device write error.
Action: Attempt dump again.
Severity: Critical. Critical to Monitor: Yes. SNMP trap: Yes

 

[johnt53]

It has a NTDK20HA and a NTTK25BA daughterboard rls 3.0 opt 11c

 

[KCFLHRC]

Oh boy, sounds like your daughter board may be toast.

 

[johnt53]

Any possibilty of changing the SSC card and moving over the daughterboard resolving the problem?

 

[KCFLHRC]

Possible, remember these things boot from the daughter board. So if it's the SSC card then that may work. Don't forget to move the dongle too.

 

[johnt53]

Since I don't have the software,If I change the daughterboard over to the new SSC card do you think there is any chance of corupting the daughterboard?

 

[KCFLHRC]

Man, I don't know. I have done this before but it's been a long time. I haven't worked on an SSC card for years. If I remember right if you can change out just the SSC card you will be fine. If it is in fact the daughter board then I cant remember the exact procedure for that. Maybe someone else will chime in with a procedure.

 

[johnt53]

I have done an xbk to a file on my pc and have a pcmcia that I was going to try and do a bko.I have a 32mb pcmcia
is there anything I need to do other than stick it in slot a? antkind of format or anything like that? really worried about moving the daughterboard over.

 

[KCFLHRC]

The pcmcia card does need to be formatted a certain way. Not sure formatting it in your pc will work. There is a Nortel card programmer you can download.

 

[KCFLHRC]

INFORMATION ON HOW TO RESTORE THE "C" DRIVE
ON A OPTION 11C

THIS DOCUMENT HAS BEEN WRITTEN TO ENABLE THE ON SITE SWITCH MAINTENANCE ENGINEER TO BE ABLE TO RESTORE A CUSTOMERS DATABASE ON A OPTION 11C THAT HAS GONE FAULTY, WITHOUT THE NEED TO ORDER ANY STORES. JUST USING A LAPTOP / PCMCIA CARD..
THIS WILL HELP TO PREVENT A LOT OF PROBLEMS THAT CURRENTLY EXIST, SUCH AS INCONVIENCE,DOWN TIME, WRONG STORES ETC

THE PROBLEMS THAT WILL BE ENCOUNTERED WILL BE A SYSTEM THAT CANNOT LOAD UP I.E. THE CPU WILL KEEP ON RESETING & DOING A POWER UP WITH VARIOUS BUG MESSAGES. "UNABLE TO ACCESS THE STARTUP FILES ETC.

PLEASE READ THIS DOCUMENT FIRST & IT'S A GOOD IDEA TO OBTAIN ALL THE REQUIRED SOFTWARE / KEYCODES DURING THE DAUGHTERBOARD FORMAT PROCESS AS IT WILL SAVE TIME ON SITE.

IN ORDER TO GO INTO MAINTENANCE MODE (FBUG), DO A SYSTEM POWER RESET.
YOU CAN ALSO (IF REQUIRED) FLIP OVER THE TOP DIPSWITCH ON THE CPU CARD. (150 BAUD RATE!). TO VIEW ANY EXTRA SYSTEM POWER UP TESTS.
LEAVE THE EXISTING BAUD RATE DIPSWITCH SETTING AS IT IS
DURING THE POWER UP EVENT YOU WILL BE GIVEN A PROMPT TO ENTER.
“CTRL - I”. AT THIS STAGE YOU MUST ENTER “CTRL - B” (TO ENTER FBUG).

These Instructions are based on V22.16 SOFTWARE & from having just done a System power reset.
(Later Meridian software will differ slightly in some of the prompts, but this method of database restore still remains the same)

Meridian Small System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r06 dev2.53
Reset Reason: C0, 0 - Reset due to Power Up
SRAM: 128 kBytes
DRAM: 16 MBytes, speed=60 ns
Security ID: 10001501 type: NT_STD
System ID: 10001501
Backup Flash: 1572 kBytes
Program Store: 24 MBytes
Flash Drive: 8 MBytes
Backwards compatible daughter board installed.
Ethernet MAC address: 00:00:75:4A:00:E1
PCMCIA card not installed in drive A.
PCMCIA card not installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Enter CONTROL-B (To access FBUG)

Executing power up self tests
Power up self test passed

Fbug680x0 Monitor/Debugger Version 3.0 - 27/1/98
FBUG> ct (use lower case letters!)

MERIDIAN SMALL SYSTEM TEST MENU
------------------------------------
Enter 'p' for Production test
or 'd' for Daughter board test
or 't' for Troubleshoot
or 's' for System power up test
Return key to exit
Enter selection: p (Enter "p")
LED ->PASS
Clock ->PASS
DRAM 16 Mb ->
-startaddr-20002000 stopaddr-21000000 ->PASS
SRAM ->PASS
68020 sram ->PASS
68020 ring buffer->PASS
68020 tone latch ->PASS
68020 cardlan register tests
CP-AUX data w/r ->PASS
CP-AUX secur w/r ->PASS
AUX-CP w/r ->PASS
CP-AUX stat w/r ->PASS
AUX-CP cntrl w/r ->PASS
68020 toneram ->PASS
tms320 dspram ->PASS
A31 ready intp ->PASS
A31 # 0 r/w ->PASS
N10-BO3 r/w tests main cab
N10-BO3 # 0 ->PASS
N10-BO3 # 1 ->PASS
N10-BO3 r/w tests exp cab 1
N10-BO3 # 2 ->PASS
A31 r/w expansion cab 1
A31 # 1 r/w ->PASS
N10-BO3 r/w tests exp cab 2
-no daughter board detected for cab 2
NOT TESTED
I44-A31 pattern loopback test main cab
CARD - 1 ->PASS
CARD - 2 ->PASS
CARD - 3 ->PASS
CARD - 4 ->PASS
CARD - 5 ->PASS
CARD - 6 ->PASS
CARD - 7 ->PASS
CARD - 8 ->PASS
CARD - 9 ->PASS
CARD - 10 -gPASS
I44-A31 pattern loopback test fiber expn 1
-fiber daughter board 1 not detected
NOT TESTED
I44-A31 pattern loopback test fiber expn 1 second port
-second fiber port not detected
NOT TESTED
I44-A31 pattern loopback test fiber expn 2
-fiber dauhter board 2 not detected
NOT TESTED
I44-A31 pattern loopback test fiber expn 2 second port
-second fiber port not detected

NOT TESTED
I44-A31 pattern loopback test backwards d/b
CARD - 11 ->PASS
CARD - 12 ->PASS
CARD - 13 ->PASS
CARD - 14 ->PASS
CARD - 15 ->PASS
CARD - 16 ->PASS
CARD - 17 ->PASS
CARD - 18 ->PASS
CARD - 19 ->PASS
CARD - 20 ->PASS
Testing 2Mb FLASH ALTBOOT on main board
Testing
Id check
Manufacture ID -> 40004
Device ID -> 22AB22AB
Erasing
Writing
maxtrys=6
Erasing
PASS
Testing FLASH drive D/B
-Checking for previous data
-Flash d/b is not blank
Enter y to erase and test: y (Enter "y")

Flash Drive device information
Device 0 AM29F016(16Mb,8bit wide)
start address = 1F000000 drive_size(bytes) = 800000
-Reset device block 0
-Erasing device block 0
-Checking devices are erased
-Block 0 is erased
-ERASE PASSED
start_add=1F000000,stop_add=1F7FFFFC
................................................................
-Erasing device block 0
-Checking devices are erased
-Block 0 is erased
-ERASE PASSED
PASS
Testing 24Mb FLASH on daughter board
-Checking for previous data
-Flash d/b is not blank
Enter y to erase and test: y (Enter "y")


Flash Prog store device information
Device 0 Am29F016(16Mb,8bit wide)
start address=10000000 64k segs=20 seg_size=1000000
Device 1 AM29F080(8Mb,8bit wide)
start address=11000000 64k segs=10 seg_size=800000
-Reset device block 0
-Reset device block 1
-Erasing device block 0
-Erasing device block 1
-Checking devices are erased
-Block 1 1st bank is ERASED
-Block 1 2nd bank is ERASED
-Block 0 1st bank is ERASED
-Block 0 2nd bank is ERASED
-ERASE PASSED
-Writing device block 0
start_add=10000000,bytes=1000000,stop_add=10FFFFFC
................................................................................................................................................................................................................................................................-PASSED FLASH MEMORY TEST

-Writing device block 1
start_add=11000000,bytes=800000,stop_add=117FFFFC
................................................................................................................................-PASSED FLASH MEMORY TEST




-Reset device block 0
-Reset device block 1
-Erasing device block 0
-Erasing device block 1
-Checking devices are erased
-Block 1 1st bank is ERASED
-Block 1 2nd bank is ERASED
-Block 0 1st bank is ERASED
-Block 0 2nd bank is ERASED
-ERASE PASSED

PASS
QDRAM 16 Mb ->PASS
-fiber board not detected for cab 1
NOT TESTED
-fiber board not detected for cab 3
NOT TESTED
-fiber board not detected for cab 2
NOT TESTED
-fiber board not detected for cab 4
NOT TESTED
-fiber board not detected for cab 1
NOT TESTED
-fiber board not detected for cab 3
NOT TESTED
-fiber board not detected for cab 2
NOT TESTED



MERIDIAN SMALL SYSTEM TEST MENU
------------------------------------
Enter 'p' for Production test
or 'd' for Daughter board test
or 't' for Troubleshoot
or 's' for System power up test
Return key to exit

Enter selection: s (Enter "s")
Executing power up self tests
Clock ->PASS
QDRAM 16 Mb ->PASS
SRAM ->PASS
68020 sram ->PASS
68020 ring buffer->PASS
68020 tone latch ->PASS
68020 cardlan register tests
CP-AUX data w/r ->PASS
CP-AUX secur w/r ->PASS
AUX-CP w/r ->PASS
CP-AUX stat w/r ->PASS
AUX-CP cntrl w/r ->PASS
68020 toneram ->PASS
tms320 dspram ->PASS
N10-BO3 r/w tests main cab
N10-BO3 # 0 ->PASS
N10-BO3 # 1 ->PASS
I44-A31 qpattern loopback test main cab
CARD - 1 ->PASS
CARD - 2 ->PASS
CARD - 3 ->PASS
CARD - 4 ->PASS
CARD - 5 ->PASS
CARD - 6 ->PASS
CARD - 7 ->PASS
CARD - 8 ->PASS
CARD - 9 ->PASS
CARD - 10 ->PASS
Power up self test passed





MERIDIAN SMALL SYSTEM TEST MENU
------------------------------------
Enter 'p' for Production test
or 'd' for Daughter board test
or 't' for Troubleshoot
or 's' for System power up test
Return key to exit

Enter selection: t (Enter "t")

TROUBLESHOOT TEST MENU
---------------------------------
0 - or return to EXIT MENU
1 - LED
2 - RTC
4 - RAM TEST MENU
5 - 020 TEST MENU
6 - NETWORK TEST MENU
7 - CONFERENCE TEST MENU
8 - FLASH TEST MENU
9 - FIBER D/B RS-232 LOOPBACK TEST MENU

- PROG DEVELOPMENT ONLY -
50 - print I44-A31 address map
51 - print important CSA variables
99 - RESTART BOOT

Enter selection: 99 (To power up the system)

Meridian Small System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r06 dev2.53
Reset Reason: 0, 0 - Reset Reason unknown
SRAM: 128 kBytes
DRAM: 16 MBytes, speed=60 ns
Security ID: 10001501 type: NT_STD
System ID: 10001501
Backup Flash: 1572 kBytes
Program Store: 24 MBytes
Flash Drive: 8 MBytes
Backwards compatible daughter board installed.
Ethernet MAC address: 00:00:75:4A:00:E1
PCMCIA card not installed in drive A.
PCMCIA card not installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Executing power up self tests
Power up self test passed
DISKOS to be run.
Verifying Diskos.
Attempt to run Diskos: MIB is invalid.
DRAMOS load from SW Delivery Card failed.
Operating system not loaded.
Insert Software Delivery Card and enter CONTROL-I.



IF YOU HAVE MANAGED TO COMPETE THIS PART OK THEN RESTORE THE
TOP DIPSWITCH (150 BAUD RATE) ON THE CPU CARD BACK OVER TO THE LEFT &THEN DO A SYSTEM POWER RESET.

DURING THE POWER UP SEQUENCE ENTER “CTRL - I”.

INSERT THE “PCMIA” SOFTWARE CARD WITH THE CORRECT VERSION ON IT,
IN THE “A” DRIVE. (LEFT HAND SLIDE SLOT!)
IF YOU DON'T HAVE A COPY OF THE SOFTWARE ON YOUR P.C. / CD-ROM ETC, BUT YOU DO HAVE INTERNET ACCESS, THEN VISIT THE NORTEL WEB SITE

FOLLOW THE PROCEDURE AS NORMAL FOR INSTALLING THE NEW SOFTWARE.

ENTER THE KEYCODES & USE A DEFAULT CONFIGURATION DATABASE WHERE REQUIRED. (LOGIN IS "0000")

AFTER THE KEYCODES & SOFTWARE HAVE BEEN INSTALLED SUCCESSFULLY, THE CPU SHOULD BOOT UP OK AFTER 20-30 MINUTES.

NOTE!
YOU MUST DO A WARM START AFTER THE SYSTEM HAS FINISHED BOOTING UP!

THIS WILL PREVENT THE OPTION 11 CARRYING OUT ANY ROUTINES & DOING A DUMP
(Which will overwrite the customers database on the CPU!)

THE CUSTOMERS BACKUP DATABASE SHOULD STILL BE OK ON THE “Z” DRIVE, & YOU WILL NEED TO RESTORE IT BY GOING INTO LD 143 (ON TTY 0)“ UPGRADE / UTILITIES / RESTORE FROM FLASH ROM ETC”
("upgrade" c/r then"3" c/r followed by "1" c/r & "1" c/r Then use "Y" c/r)


THE CUSTOMERS DATABASE DUMP (USUALLY FROM THE NIGHT BEFORE!) WILL BE LOADED INTO THE MAIN MEMORY FROM THE INTERNAL BACKUP (CPU) DRIVE.


THIS CAN NOW BE CHECKED BY EXITING LD 143 & GOING INTO LD 43.
WITHIN LD 43, ENTER "DAT" & YOU SHOULD SEE THE INTERNAL BACKUP / MAIN AT THE SAME PARAMETERS. I.E.

>LD 43

.DAT
DATABASE ISSUE DATE(d/m/y)/TIME SIZE(recs) SEQNO
Main 2540B 06/11/2002 at 02:01:36 167 2169
Secondary 2540B 05/11/2002 at 02:01:40 167 2168
IntBackup 2540B 06/11/2002 at 02:01:36 167 2169
PCMCIA database not accessible.
Current external backup is on PCMCIA drive B

ONCE THIS HAS BEEN DONE YOU MUST DO ANOTHER SYSTEM POWER RESET TO ACTIVATE & RESTORE THE CUSTOMERS DATABASE.


NOTE!

THIS TIME TTY LOGIN WILL NEED TO BE DONE USING THE CURRENT "KNOWN" PASSWORDS.

REMEMBER TO REINSTALL THE PATCHES FOR THAT SITE.

YOU SHOULD NOW HAVE A FULL WORKING SYSTEM WITH A CUSTOMERS DATABASE CONFIGURATION THAT SHOULD BE AT WORST ONLY 24 HOURS OLD & THEREFORE IT WILL NEED VERY LITTLE OR NO ON SITE PROGRAMMING TO BE CARRIED OUT!


E-MAIL ME david.k.bromley@btinternet.com

 

[johnt53]

Thanks for all the help

 

[KCFLHRC]

I found that on GHTROUTS website

 

[johnt53]

Thanks again for everything

 

[Firebird Scrambler]

Just for the record, that document was mine and the email address doesn't exist now.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.