Nortel Option 11 translation table for DID # block 4

[PJ the old phone man]

Question for the GURUS

I recently started maintaining a Nortel Option 11 system that has DID block coming in that I am not seeing on the actual phone set when printing out a TNB on the extension. I am thinking it is in LD 9 under translation tables? example: 2790 ringing on key 0 of 5507 - need 2790 to ring on 5509 instead. 2790 is no where to be found on TN when printing out the phone? Any help would be appreciated

 

[bhassell2000]

Look in LD 49 at your IDC tables

>ld 49
DGT000
MEM AVAIL: (U/P): 44540265 USED U P: 6865648 224164 TOT: 51630077
DISK SPACE NEEDED: 361 KBYTES
REQ prt
TYPE idc
CUST 0
DCNO

DCNO 0
IDGT CDGT
8603 612917

DCNO 1
IDGT CDGT
1454465027 5027
1454465029 5029
1454465083 5083
1454465086 5086
1454465100 5020
1454465101 5020
1454465102 5020
1454465103 5020
1454465104 5020
1454465105 5020
1454465106 5020
1454465107 5020
1454465108 5020
1454465109 5020
1454465600 5600
1454465601 5600
4465100 5020
4465101 5020
4465102 5020
4465103 5020
4465104 5020
4465105 5020
4465106 5020
4465107 5020
4465108 5020
4465109 5020
4465601 5600

DCNO 2
IDGT CDGT
2599 6127

DCNO 3
IDGT CDGT
0974 5600
1001 5600
1686 5600
1876 4051502
1972 5600
2000 5021
2830 5600
2913 5600
2914 5600
2916 5600
2917 5600
2918 5600
2925 5600
2927 5600
2928 5600
2929 5929
3231 5020
3699 1510
4157 5601
4619 4051502

Thanks,

Buddy

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http://www.linkedin.com/in/buddyhassell

 

[PJ the old phone man]

Thanks. Where would I change if it was in that table? (Will look at tomorrow)

 

[Wanebo]

You also change it in LD 49. You are prompted with the IDGT after you enter it and then enter the DN you want it to ring. To delete an entry type x.

REQ chg
TYPE idc
CUST 0
DCNO 1
IDGT 5686
5686 4663

IDGT enter

 

[PJ the old phone man]

There was a idc translation built but not for the ,,dis # I was looking for - where else might this # be in a table? Route data block?

 

[Wanebo]

What does the system tell you if you go to LD 20 and do a prt of the 2790 DN?

 

[PJ the old phone man]

Sch0881. No act since date Does not see that number. But if I cal from outside it rings on key 0 of the set

 

[Wanebo]

What happens when you dial 2790 internally?

It's possibly a remote call forward at your phone line vendor? For that you would check your customer service records since that would be a service you would be paying for.

 

[yyrkroon]

When you print out the IDC table did you list all the table?

You could always look at the DCH messaging - turn on incoming messaging and place a call and see what it's coming in as.

 

[PJ the old phone man]

Owner tells me they do not have it CFW from CO (she does not even have a rep to contact at carrier - been there 25 years).
When I printed the IDC table saw some IDGT and CDGT numbers - but not the one needed
Will look,at the DCH tomorrow. Thanks to all

 

[PJ the old phone man]

Gave up - moved the phone to where they needed DID to ring....still crazy thinking about where that translation is at...I will find it...thanks to all for suggestions

 

[PDTuser]

Keep in mind that IDC looks at LDN length regardless of entry length in LD49. It is possible that carrier change and old carrier was delivering last 4 of PSTN, new carrier sending 7 digit PSTN inbound. If sending 10 digits of PSTN you may want to check SW pkg for expanded DN length. However getting back to LDN length, if it is 4 digits, then IDC will only look at last 4 digits of entry