Nortel Opt 11 or 51/61 Do not disturb set on M2616 1

[3000gt]

Looked up the DND feature, it seems the only rela DND setup is to have an ATC or 1250/2250 setup with the DDL key, then set it to a 2616. Is ther a wa y to set up a DDL or other Do not disturb key or feature access code onto a 2616 set?

Someone mentioned using a MBK, make set busy key on a M2616, even if it's not in an ACD group, but does the make set busy feature work the exact same way as DND?

Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

 

[sandyml]

The Make Busy key (MSB) will make your phone appear busy. Whatever is programmed for a busy condition (e.g., FBA setting) will take effect. So, it might go to voicemail, or give a busy signal, etc., but it will not ring the phone.

 

[3000gt]

Thanks for the info. We really need t know if the make set busy feature key is the exact same response feature wise as if a do not disturb key were set on the M2616. Is the exact same busy tone cadence sent when a phone that has make set busy called, as a phone with do not disturb is called?

Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

 

[sandyml]

I believe so, that in either case it would be a standard busy tone (as opposed to overflow, for example). However, in a Do Not Disturb, you can specify either Busy, Attendant, or a Ran. For the MSB, you will either give it a destination (voicemail, attendant, etc.) or a busy tone if CLS=FBD.