Have customer with a MICS and a PRI. they pick up handset and have system dial tone. but after they hit 9 (either destination code or access code - sorry dont know which) to access PRI-A the dial tone goes away. they can still dial out but are used to having secondary dial tone after 9 until they dial the phone #. Provider claims the MICS should provide it not them?? is there anywhere in programming to make this work???
thanks
thanks