vegasnortel
Vendor
Have a customer who was experiencing some dropped call problems and a few other hiccups. Got in for some remote programming, cleared some logs....found nothing really major, then did a system restart in maintenance after hours remotely. The next morning the receptionist kept getting every call she transferred kicked back to her at 4 rings if not answered. Checked settings on numerous extensions and found call fwd no answer was set to none.....on all sets! How could this have been erased? Does anyone think I may have some software corruption here? I was going to just upgrade the software to some 5.0 (I have several extra). Any ideas?
Thanks guys, gals, and gurus alike!
Rich
Thanks guys, gals, and gurus alike!
Rich