Nortel Meridian Option 61 - Call forward when ext. busy 4

[olympus41]

I have a Nortel Meridian Option 61 PBX. I have two fax machines and two fax DIDs. The fax DIDs are 7839 & 7838. I am trying to set it up so when 7839 is busy receiving a fax and someone calls into 7839, it forwards the call to 7838 instead of sounding a "Busy signal". This is so we do not lose any calls because of one fax machine getting more calls than the other one.


Please help me,

Olympus41

 

[cmawbey]

Hello
you can setup HUNT to do this
you will need the TN's of the 2 set's

first 7838 (when busy will HUNT to 7839)

ld 10
req=chg
type=500
tn x x x x
echg=yes
item hunt 7839
iten <cr>
req=end

2nd 7839 (when busy will HUNT to 7838)

ld 10
req=chg
type=500
tn x x x x
item hunt 7838
item <cr>
req=end


try that Colin

 

[wolfi24]

You can try with Group Hunt.
This opcion choose the fax that its free.
You need choose one dn , for pilot dn.

ld 18
req new
type ght
lsno xx
cust 0
pldn xxxx
plat
grno
grpc yes
dnsz 16
size 1-1000
stor xxx
wrt yes

Try with this.

 

[olympus41]

I set ext. 7838 to hunt 7839, and 7839 to hunt to 7838. I then did a test to see if it works or not. I called 7838 and the fax machine picked up, which then makes it busy. I then called 7839 from another phone and got &quot;Destination Busy - Activate Ring Again?&quot;. It doesn't seem to be Hunting correctly. I also set
FNA for both extensions.

 

[riptech]

did you set hta in cls for both tns?

 

[cmawbey]

riptech is right,, sorry i forgot that little detail... Colin

 

[olympus41]

It works, it works, it works. Thanks a bunch :*).