If I call Nortel phone M7310, ext 6410 from within the branch location it says "Not in Service", if I call the same 4 digit extenstion from our HQ office the call goes though or if I call the main number then the ext the call goes though. This has only been reported on the one extension, ext 6410, Any ideas on how to fix this issue?
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Nortel M7310 Says Not in Service
- Thread starter jwhausk
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Firebird Scrambler
Systems Engineer
The first thing I would do is to find out if the affected phone is the right one or not. Go to it and press "Feature" *0 and then the DN key to see if has the correct number. Quickly press "#" to find out the port number.
Assuming that was all correct, start checking if any changes were recently made, either on the phone or in the system's programming.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
Assuming that was all correct, start checking if any changes were recently made, either on the phone or in the system's programming.
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
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