Nortel ip1140 with KIM

[techsoldc]

I have a BCM200 with a 1140 set -- The set works fine, but when I attach the KIM, it lights up but only displays the firmware (i00v142 v115), the phone functions as it should -- They have f/w 0625c1h -- This is the only 1100 series IP set on the network, the 2000 series set and KIM work fine

 

[Firebird Scrambler]

What software release is your BCM 200?. It might be a compatibility or patching issue?.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[techsoldc]

Running 4.0 (4.0.2.03)

In the IP documentation it said something about having to go into LD 11 - I have figured out what that is, but getting into it is a different story..do I in fact need to make changes in here?

 

[gwebster]

You need to patch the BCM with a current SU. That firmware is ancient.

 

[techsoldc]

I cant find any firmware on Nortels site (in the PIC) -- I have looked under: Home > Technical Support > Voice, Multimedia & Unified Communications > Business Communications Manager 200

And the only s/w releases are related to the BCM Element Manager???

 

[techsoldc]

It was a BCM software issue, updated it and it came right up -- BTW, The account I was using to login to PIC was a sales account, not technical...

thanks!!

 

[mando1]

Even if you have a POE switch you have to use an external power supply. The PS hooks up to the phone but powers the KLM backlight. same power supply as the POE for the set.