Hello all. I have a MICS with CP100. what we want to do is to have the receptionist(221) get the call first. Then after 3 rings, if she cannot get to the call, we want it to ring on 4 other phones at the same time. After that if no one answers after 3 rings, it goes to AA. So I thought I would set up DRT with a delay of 3 and then set the prime to HG01(739). However , it won't let me enter a HG extension. My second thought is that I beleave with hunt groups that when set to "broadcast", if a user in the hunt group takes a call then that persons phone will not ring until they are off the call. I was just going to build a hunt goup with all the sets needed to ring in the group but my boss wants the receptionist phone to ring at all times. Does anyone have a trick to make any of this happen?
Sorry for the long thread and thank you for the help.
Sorry for the long thread and thank you for the help.