Nortel Extranet Access Client 5

[Guest_imported]

I have Nortel Extranet Access Client (v03_70.18) installed on a Windows 98 machine. At home, I have DSL connected to a Linksys router with my home machine (Win XP Home Edition).

When I connect my laptop (win98) to the router and log in with the Nortel Client, I get logged on fine and can access all my Corporate resources. After about 5 minutes, I get an error stating "The Routing Table cannot be changed. Connection terminated.". I then have to restart my computer to connect again (and still only for 5 minutes).

I loaded a Nortel client on my home PC and was able to connect without any problem. The connection did not terminate after 5 minutes.

To test my work machine (laptop), I dialed into my ISP and then logged in with the Nortel client. Again, the routing table changed after 5 minutes and my connection was terminated so I know it's not the Linksys router.

The helpdesk at work is stumped. Any thoughts?

Thanks!

 

[Guest_imported]

I have a LAN using the Linksys 4 port router attached to a cable modem. On this LAN I use a WIN98 laptop to connect to my company network. I've just added a new machine to the network that is WIN-XP.

The Nortel EAC works fine to connect to the office but here's the problem: When a VPN session is active, I cannot access the resources of the WIN-XP PC from the WIN98 PC at all. This includes files and printers. Yet as soon as I disconnect the VPN session, all access returns.

I have another laptop on the network running WIN95 that I can access with or without an active VPN session so I know it's possible. I need that WIN-XP PC to act as my print server for my printers so I need to be able to access while on VPN. Any ideas?

I just bought the router a few weeks ago and I have no idea what the firmware version is, but it seems to be an issue with XP, right?

 

[ScottLK]

I have a similar problem to Jelake. I use an old version of the Nortel (Bay Networks, actually) EAC (v02_11.06) on a Win95 laptop to connect to my office's Novell network. While that VPN session is active, I cannot access my home printserver through my new Linksys router. I also cannot access the router's configuration IP address. As soon as I close the VPN, all access returns. Is this just a problem with the old EAC? Is it something that can be configured around?

Off the topic a litte, I am also having trouble installing a Linksys wireless PCMCIA card on the same laptop - the configuration stalls and asks for Netware files that aren't on my computer. Anyone else with this problem? Any solution?

Thanks!

 

[Guest_imported]

I just installed Win2000. When I launch access client, I get the message that I must reboot after installing the client. I have rebooted and have reinstalled the client but I keep getting the message. Any Ideas?

 

[Guest_imported]

Win2000 Pro
During Nortel Network reinstallation I get error like this:
'registry key ..NT_IPSECSHM not found'.


Any solutions?

Thanks!

 

[mbarlas]

I have the same problem that is outlined earlier in this thread. I have a Nortel Extranet client version 4_10.68. When trying to connect I get the error message &quot;Checking for banner text from: <my companies ip address>&quot; followed in about 15 seconds by &quot;The secure Contivity VPN connection has been lost. Click Connect to re-establish connection.&quot; I'm running Win2000AdvServ connected through an a Linksys BEFSR41 router (firmware 1.42.6, Mar 11 2002), with IPSec Passthrough enabled, to my cable modem. When I connect directly using a dialup modem I connect without any problems. One caviat to this is that I did connect once through the Linksys Router, but only once. Does anyone know what is happening here?

 

[Guest_imported]

Try this tool to get the password for your authentication passwords.

http://www.csc.calpoly.edu/~bfriesen/software/pwdspy.html

 

[sunnydays]

I think the timeout on &quot;getting banner text&quot; might have something to do with the cable/dsl modem.

I have EAC415 installed on two machines, one runs W2K Server and the other W2K Pro. And I have a 3Com AirConnect Wireless gateway connecting to the Toshiba Cable modem, when I could get EAC415 working with a connection through AirConnect, I tried everything to get the notebook pc with W2K Pro that also connect to the AirConnect work, but I always got timeout on &quot;getting banner text&quot;. Then I tried all kinds of changes, including tweaking the registry on that machine and disable some services on that machine that might have caused the problem, but none of those methods work. But I finally got it working after I rebooted the Toshiba cable modem, then strangely enough, EAC415 was timing out on the W2K Server machine.

I was thinking about looking into the calble modem's configuration, unfortunately, its manual says that it can only by configured by the cable operators! :-(

Anyhow, for those who have similar problems, don't forget that rebooting your modem might be the fix.

 

[Guest_imported]

I found the Nortel Extranet Access VPN client V4.15.06 at

http://www.net.gov.bc.ca/remote/vpnupdate.html.

After installing it on a XP Pro machine both as application and service, the VPN connection via a DSL link to my company seemed to work fine i.e. I could ping all the IP's at work. However, I was not able to map any NT shared drive at all. Doing exactly the same thing on a W2K machine, I could map NT shared drives and looking at the network neighborhood was working just fine. Any ideas why was that? Thanks!

 

[Guest_imported]

For all of you that have the following message:

&quot;The secure Contivity VPN connection has been lost. Click Connect to re-establish connection.&quot; or &quot;The Routing Table cannot be changed. Connection terminated.&quot;

I found that my problem was due to the ADSLAUTOCONNECT service. You must stop the service in order to avoid a disconnection and automatic connection.

 

[Guest_imported]

I just got my ADSL connection/installation. I am having problems connecting to the VPN through Nortel EAC V 4.15d. I have a 4 port modem (Alcatel Speed Touch Pro). When I try to connect to my company's VPN I get the Error &quot;Login Failure due to: Remote Host Not responding&quot;. From what I can comprehend the problem seems to be due to the NAT as I have two machines hooked on to the 4 port modem. and the ips assigned to them 10.0.0.1 and 10.0.0.2 which are internal I believe. Anybody has any idea how I can solve this issue. Thanks!

 

[jinxer007]

Hi All
We where having a few problems:

I can get the Service we are testing working with Windows 98 & XP with no
problems at all (with Nortel VPN Client V04_15.06), But when we try to use the Service under Window 2000 server and we do not get any packets sent back, (please note the VPN client is logged on with no errors).

we fixed this problem by:
Goto Start --> Control Panel --> Administrative Tools --> Routing and
Remote Access

If there is a green light on your server name right click and then
select &quot;Disable or delete Routing and Remote Access&quot;

Also I found Deleting your server from here works just as well if there was no green light on your server name.

My Problem is that i still cant get win2k pro working. Any ideas?

Regards

David Hopwood

Technical Consultant
PentaMedia (Europe) Ltd.

http://www.pentamedia.com

 

[kipozo]

I've got a slight problem with my VPN. My setup is two PC's behind a linksys router, and sharing ADSL. The problem that I am experiencing is that Extranet Access Client is kicking one of the machines off. So it's only allowing my to run one session of Nortel Access Client at this remote site.

Each of them have different usernames and passwords, but it something to do with my network settings, or Client Access. If anyone could give me a hand with this problem it would be much appreciated. I can't figure it out. If you do know what to do to fix this problem, please contact me asap.

Kipozo dallasgmiller@hotmail.com

Thanks a million.

 

[Guest_imported]

No access to local network when VPN session active?

After reading JELAKE, and ScottLK had the same problem. I called Nortel tech support and was told this is the designed behavior of the Extranet Access Client. They deliberately shut off access to the local network for &quot;security reasons&quot;. There is a setting called split tunneling that can be set on their Contivity server to resolve this but it is &quot;not recommended&quot;.

I think I'll experiment with NetBEUI on the local side to gain access to my print server while online via VPN. Maybe that's why your win95 system works JELAKE. Do have the NetBEUI protocol installed?

 

[Guest_imported]

Hallo !

I'm using EAC 2_06.33 as requested by my company. I opended upd 500, tcp 1723 and all gre, ah, esp ports on my Bintec X1200 router.
The ports are assigned to the fixed IP of the client where the EAC is running and I'm using NAT with my ISP.
With no success. I cannot get a connetion throuhg or established on Win2k.

Any ideas? Thanks for any help !

 

[Guest_imported]

Hola a todos ¡¡

¿Alguien en español?

Veo que tenemos todos bastantes problemas. Al intentar
instalar V04_15.06 es el mismo sistema operativo windows
XP el que me advierte que no continúe con la instalación.

Sin problemas en la anterior instalacion con windows me
y la version EAC 262.

Muy mal Nortel, no dan explicaciones ni en el servicio
telefónico 00 800 8008 9009 ni en su página web.

Saludos desde BCN.

 

[Guest_imported]

No access to local network when VPN session active?

I installed the NetBEUI protocol in addition to TCP/IP on both my Win2K laptop and WinXP print server.

I can now print via the local network even when online using the Extranet Access Client. Apparently the EAC doesn't shut down this protocol too.

Microsoft is not going to support NetBEUI any more, but still has a web page describing how to install it on XP.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q301041

 

[Guest_imported]

Has anybody figured out how to share a VPN connection on a local network?

I have a Dell with two NICs running W2K and a Mac Powerbook running OSX. I want to get access to my company's VPN from the Mac, but the Contivity client software for the Mac doesn't support the PassGo Defender challenge/response card that I have to use.

I work in a shared tenant office that provides a direct internet connection with a static IP address for the Dell. I also would like to use the VPN from home, where I have a DSL connection with DHCP and a Linksys DSL router.

I tried using some tunneling software from Linkbyte on the Dell, but when the VPN is established on one NIC, the other NIC seems to be completely disabled.

At this point, I am stumped.

 

[jsedwards]

is there a site that you can download the entrust client? i have the nortel's vpn client v4.15.06. when i try to setup my connection profile it complains about the entrust client not being installed. thanks in advance!

 

[hin]

How to setup Nortel Network Extranet Access Client on Windows XP Home Edition?

Thanks

 

[jcmercure]

I was give Nortel Extranet Client Access ver 2.62.33 for VPN access to a remote client's site. I am running Win2K professional with Zone Alarm Pro ver 2.6.88 and Linksys DSL/Cable Router BEFSR41 ver 2.

I have installed the VPN Client as desribe in manual sent to me by the client. I've done this twice and each time, the install goes smoothly.

When trying to establish the VPN connection, the following error is displayed:

Create socket failed with 10048

I have not been able to track this down. The Nortel website is useless and my client's help desk doesn't appear interested in helping.

Based on what I have read I have done the following with my firewall and router:

Opened ports 50,51,500 and 1723 to both TCP and UDP traffic.

Does anyone have an idea as to what is wrong?

Thanks.

jcmercure@snet.net