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Nortel Extension Groups - Hunt group???

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caroljw

Technical User
Sep 13, 2012
3
GB
Apologies but I've just been put in a position where I'm responsible for IT and phone systems on site - so if I'm coming across as ignorant, I'll learn

We have a Nortel T7316E switchboard and I need to setup/link four extensions so that if one is called but doesn't answer then the other three extensions can pick up the call.
I think it can be done as a hunt group - the other three extensions ring after so many rings unanswered but I don't know how to set up the group for the four extensions.

I've been trawling user guides and installation manuals all morning and nothing gives me step by step instructions. I have done it in a previous life but don't know the IID codes etc on this system

Is anyone able to help??? I have the ID and password for the system..... would be very grateful for any guidance
 
The T7316E phones are on a Norstar or BCM. This is the CS1000/PBX forum. I believe there is a Norstar/BCM forum.
 
oh drat!! thanks for letting me know - new user syndrome.
 
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