Nortel CS1000 ACD output to PC

[cirah]

Hi,

Could you please advise what software to use to run & capture ACD output via serial connection at 6pm everyday?

Thanks,
Hari

 

[Supernn]

Find a terminal emulator:
[URL unfurl="true"]http://en.wikipedia.org/wiki/List_of_terminal_emulators#Microsoft_Windows[/url]
Any of them will do, it's all about flavour and extra wishes.

 

[cirah]

Hi Supernn,

To manually get the ACD report i use putty, but to programm it to run the command & save the report i need some advise.

Thanks,
Hari

 

[Supernn]

I just would store all PuTTY sessions by default
found this via Google:

http://www.viktorious.nl/2013/01/14/putty-log-all-session-output/

I don't know how to automate commands in PuTTY...

I personally use ZOC (

http://www.emtec.com

- not free) which can easily create and run scripts and with a normal windows task this can be scheduled.

 

[cirah]

At the moment im just doing the same things that you found in the google.
Could you please provide the script for ZOC to automate the command to run ACD report?

Thanks for your help supernn.

 

[Supernn]

Sorry for the late reply... we do not use ACD reporting, but a normal script in ZOC is like:
/****************/
ZocTimeout 10
CALL ZocLogname "ACDCapture.log"
CALL ZocLogging 1
CALL ZocCommand CLS
CALL ZocConnect "Servernameort"

CALL ZocDelay 3
CALL ZocSend "^M"
CALL ZocSend "****^M"
CALL ZocSend "loio^M"

name= "loii XXXX^M" /*insert your username here*/
pass= "YYYYYYY^M" /*insert your password, not safe but you can encrypt the script when ready*/

CALL ZocWait ">"
CALL ZocSend name

CALL ZocWait "PASS?"
CALL ZocSend pass

CALL ZocWait ">"
CALL ZocSend "LD 20^M"

CALL ZocWait "REQ:"
etc
/****************/