We're running into a consistent error generating situation which isn't readily apparent as to the cause. Any suggestions as to where to start looking?
The call sequence when this occurs is as follows:
1) Nortel DN 8949 calls Cisco DN 8901 – Call is routed over PRI from Nortel to Cisco
2) Cisco DN 8901 does not answer and forwards to Cisco Unity Voice Mail (DN 5577)
3) Nortel DN 8949 (calling DN) receives “Voice Mail 5577” on display from Cisco
4) Error 9013 is generated:
ERR9013 TN: 00001914 N: 00000001 P: 00005817 S: 00000004 L: 00000010
DTA: 300E0A01 030A0102 A0068004 35353737
5) Cisco Voice Mail DN 5577 seems to be identified in this error message (even number characters of 35353737)
6) Periodically the ERR9013 message is followed by a BUG message which refers to “Path Replacement Error”:
BUG9024
BUG9024 : 5 9
BUG9024 + 0475B3B8 050977B0 0509C974 0509C714 0509557C
BUG9024 + 04BCBC74 04BCB494 0DAFA7E6 04BC8724
Here’s the DCH print as well:
REQ prt
TYPE
ERR225 0 3
adan dch 17
ADAN DCH 17
CTYP MSDL
GRP 1
DNUM 10
PORT 3
DES Cisco
USR PRI
DCHL 51
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
The call sequence when this occurs is as follows:
1) Nortel DN 8949 calls Cisco DN 8901 – Call is routed over PRI from Nortel to Cisco
2) Cisco DN 8901 does not answer and forwards to Cisco Unity Voice Mail (DN 5577)
3) Nortel DN 8949 (calling DN) receives “Voice Mail 5577” on display from Cisco
4) Error 9013 is generated:
ERR9013 TN: 00001914 N: 00000001 P: 00005817 S: 00000004 L: 00000010
DTA: 300E0A01 030A0102 A0068004 35353737
5) Cisco Voice Mail DN 5577 seems to be identified in this error message (even number characters of 35353737)
6) Periodically the ERR9013 message is followed by a BUG message which refers to “Path Replacement Error”:
BUG9024
BUG9024 : 5 9
BUG9024 + 0475B3B8 050977B0 0509C974 0509C714 0509557C
BUG9024 + 04BCBC74 04BCB494 0DAFA7E6 04BC8724
Here’s the DCH print as well:
REQ prt
TYPE
ERR225 0 3
adan dch 17
ADAN DCH 17
CTYP MSDL
GRP 1
DNUM 10
PORT 3
DES Cisco
USR PRI
DCHL 51
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7