Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Nortel CICS Extensions 21-36 not working. Arrows flashing on phones 1

Status
Not open for further replies.

ronaldjamesh

Vendor
May 23, 2011
17
US
New customer called for service on CICS 4.1SW. Found extension ports 1-16 (ext 21-36) not working. All arrow LCD's on phones flashing. But extension ports 17-24 work fine. Powered down system numerous times for up to 5 minutes. Removed and reinserted line cards and software card while system was down. Still no luck.
Any help would be much appreciated! Thanks!
 
Thanks for the advice! I am limited in my Norstar knowledge. Is there software available to backup and restore the system database?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top