Im steping in for a co worker and im having an issue trying to set up a nortel voice mail account. every time i try to add this one file it keeps returning a message saying SDN AND USER EXTENSION DN MUST BE UNIQUE. Any suggestions on how i can fix this problem?
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NORTEL CALL PILOT SDN AND USER DN
- Thread starter gary454
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Go into the SDN table under the Systemheading. Look through all of those numbers and verify the number you are trying to add isn't there. If it is, delete it. If not, go into Usersand do an Advanced search. Search for your number as an extension DN.
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