Nortel BST Doorphone on IP office?

[pattm]

Quick question that I'm trying to check on. I've call my support folks at our distributor and couldn't get an answer.

We have a Nortel CICS customer that wants to go to an IP Office. So it would be an IP500 V2 Chassis with Essential VM. They have , on the Nortel , 4 BST doorphones (Nortel digital doorphone). NO locks being controlled. They literally use it as a way to talk to who is at the door then they go answer it. My question is , can I reuse the old Nortel doorphones on the IPO with the Nortel digital station module? I see what the module supports on the docs however the Nortel PBX actually displayed that the doorphones where "M" series phones if I remember correctly.

I know I can use a Viking doorphone unit with analog station ports on the IPO but I'm not trying to make the cost higher by replacing phones I could maybe reuse. I can't test in house because I dont have a Nortel "module" for one of my test IP Offices.

Thanks

 

[keithlcope]

Were you able to make this work with IPO? I am currently installing a 500V2 with Nortel station modules and am trying to get this door phone to work.

Thanks

 

[pattm]

Nope. They are just not supported at all on the IPO. We are installing the Avaya LUADS - Universal Analog Doorphone Speaker

They are rebranded for Avaya. They use an analog station port. Good replacement for the Nortel units.

 

[fshaw]

The Nortel doorphone unit is not supported. The Nortel works as a digital set and gives a softkey to open the door. While the doorphone emulates a supported Nortel set, IP Office cannot open the door.

You will need to install a relay to open the door. You can relay via IP Office with a button or via the doorphone by dialing an 8 or something similar.

 

[pattm]

Hmm. I was told by Avaya tech support that the Nortel Doorphones will not even WORK with the IPO. Let alone opening the door. I thought their statement was odd since I know in Nortel programming the doorphones came up in status as an M7310 phone. but then again so did the T7406 sets on older MICS and CICS software.