Nortel BCM 50 R2 and Element Manager 4.0 Voicemail Q

[jnewtonaaa]

Our switchboard is at ext 8000 or 0.

What I'm trying to do is allow someone the option of either leaving a voicemail or going to the switchboard. Right now you can press 0 during the voicemail at any given ext and you will be given an error that the operator cannot be reached.

I have looked everywhere in the Manager and Callpoint for an option on this issue and have had 0 luck.

Anyone have any advice?

 

[norstarboy125]

Make sure that your attendent is programmed in all areas, also f 982 operator status, make sure that the adtn is set to yes cause right now it isn't or your system would be ringing to the console and then to GD I presume.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer