We have in our office a second external number that I need to have to dirrected to an internal phone VM if no one answers.
Any advices ? Now it goes to the main VM ...
Need a little more info. Analog or DID number? Are you using a hunt group to answer or is it assign to an ext? Do you want it to go to a VM box or have AA answer the line?
We have an analog line that rings on couple of phones in our office and when nobody answers goes to main VM and I want to have dirrected to one of the phones VM instead.
use AA to answer 2nd line after the desired number of rings.
Then use a CCR TREE with transfer to mailbox node set up.
Then enter the Mailbox you require.
So when the call comes in the AA answers after say 6 rings it transfers to mailbox xxx
You could make the phone that has the main VM on it not ring on the second call and have the phone that you want the VM to pick up
on ring then it will drop into that VM box.
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