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NORTEL / AVAYA BCM50 Caller ID log

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Ilci

IS-IT--Management
Oct 11, 2010
3
US
End user requesting to retrieve CLID from past calls on a T7316E set. Can this be accomplished?
 
Yes, but you have to enable it for the user. Under preferences I believe there is a call log setting. You have a max of 600 records for the whole system that you can divide up amongst the users. You also have to tell it which type you want to collect, unanswered only, all calls, etc...

I don't have a system anymore to give you exact steps, but I am pretty sure that this where it's at. I believe the FTR code is 812.
 
Thanks in advance for you time!
 
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